Apartments in Cleveland, OH

FAQs about Life at Flats at East Bank

We’ve gathered answers to the most common questions about life at our community, from leasing details to our amenities and neighborhood highlights.

Our goal is to provide helpful information about common questions below. If you don’t find what you're looking for here, please contact our team. We look forward to assisting you!

Yes, The Flats at East Bank is a pet-friendly community in Downtown Cleveland. Four-legged residents have their own pet play park and an onsite dog wash station. For more details about our pet policy, including breed and weight guidelines, please contact our on-site leasing team.

We offer twenty floor plans at The Flats at East Bank, ranging from one, two, and three bedroom floor plans and penthouse residences. Every home features a chef-inspired kitchen with granite countertops, wood-style flooring, and 9 to 13 foot ceilings.

Residents at The Flats at East Bank have access to a 40,000 square foot rooftop sky park, a brand new fitness center, a boutique hotel-style lobby, a community room, and 24/7 concierge services. Our full amenity list covers everything from the Luxer package room to the TULU smart rental store.

Yes. Our brand new fitness center is open to residents of The Flats at East Bank, and we also offer a discounted membership to Browns Fit for anyone who wants additional training space.

We are located in the Flats East Bank district along the Cuyahoga River in Downtown Cleveland, surrounded by restaurants, breweries, coffee shops, and waterfront entertainment. Alley Cat Oyster Bar, Lago East Bank, Marble Room, and Blue Point Grille are all close by, and Tower City Center and The Arcade cover shopping.

Tours can be booked online, or by calling our leasing team at (216) 859-0985. In-person and virtual tour options are both available at The Flats at East Bank.

Yes. The Flats at East Bank has a private, climate-controlled attached parking garage for residents. For more information about parking availability and options, please contact our on-site leasing team.

Applications for The Flats at East Bank are submitted online, and our leasing team will let you know exactly what documentation is needed once you begin. After your application is complete, we follow up with the next stage and answer any questions along the way.

Yes. Every home at The Flats at East Bank includes features like in-suite Bosch washer and dryer, so laundry stays inside your apartment. Onsite dry cleaning and laundry services are also available through our concierge team.

We have a Luxer package room onsite at The Flats at East Bank, where deliveries are stored securely until you pick them up. Our 24/7 concierge team is at the front desk as well.

Yes. Our 40,000 square foot rooftop sky park includes an outdoor firepit lounge and open space for entertaining, with Lake Erie, the Cuyahoga River, and the Downtown Cleveland skyline all around you. Residents also have access to a third-floor deck.

Yes. The Flats at East Bank offers 24/7 concierge services along with a boutique hotel-style lobby and controlled building access. For specifics on what our concierge team assists with, please contact our on-site leasing team.

Cleveland Hopkins International Airport is roughly 13 miles southwest of The Flats at East Bank, about a 25 minute drive. I-90, I-71, and I-77 all connect near our building, which keeps the trip straightforward.

Yes. Progressive Field and Rocket Mortgage FieldHouse are both within about a mile of The Flats at East Bank, and the Greater Cleveland Aquarium and Rivergate Park sit just across the river. RTA bus routes run nearby, and water taxis connect our side of the Cuyahoga to West Bank and Ohio City.